Welcome to Giles Travel's web resource for all your visa service needs. This site provides the forms and instructions you will need to obtain visas and passports through CIBT, Giles Travel's trusted service partner for visa service processing.

Please email your questions to info@uk.cibt.com. You should receive a response back within 30 minutes during normal business hours.

Should you need further assistance with information or processing instructions please call 0800 856 0028.

Some Embassies release passports in mid-late afternoon and therefore delivery cannot be guaranteed within working hours. A list of these Embassies can be found here.
Charges may apply for a sameday delivery to meet specific deadlines, and for those outside working hours. Deliveries may be rescheduled until the following working day where the date required indicates there is sufficient time.

Please send passports and applications to:
CIBT
25 Wilton Road
Lower Ground Floor
Victoria SW1V 1LW

If your visa request is urgent and requires submission to an embassy the day it arrives at our office, we must receive the package by 8am. Packages can be mailed to our P.O. Box using Royal Mail Special Delivery for receipt by 8am. Note: Applications for the submission to Russia must arrive at our office by 7:30am by an alternative courier service.

Our P.O.Box address is:
URGENT
CIBT
P.O. Box 61744
London SW1V 1US